This is the second time happened to me for online shopping. I ordered First time online and bought bra n received wrong size. So twice I had to exchange that time. It was in February n March. Now this time on Black Friday, I order backpack to gift someone and they took money n didn't send me confirmation order n order number. Though I proceeded for my order and said it arrived on Monday and till Wednesday I was waiting to get my parcel but I don't get it yet. Today is Dec 5 th it has been 5 days since they said delivered your item‍ Finally I have to choose return my money and Never Ever gonna do online shopping in Victoria secret. People please be aware of this scam. So sad