Se J.

HP compnay!~~!?
So xxxxxxx bad service
I recently had experience for canceling my order.

I bought laptop, HP Pavilion 15z because it was on sale On Black Friday.

However, I made a mistake that I did not read carefully with description on CPU that this laptop has AMD on it.

I called customer service talked to Maria Stuart (I don't think that she gave me a real name) to get full refund because it was not even started on assembling when I check my order status.
I called and talked to her and she said that it is already being built.
I am pretty sure that she was lying, trained by her manager, don't get any refunds or returns. I ordered roughly 2 hours ago, and they got all the parts and started on?

This is ridiculous.

I have all the records that I need to prove that when I ordered and when I made a call to cancel.

I tried different customer services even chat on line. All the customer service reps are saying that I have to wait and it is not guaranteed to get canceled.

I have previous experience on HP products and I liked it. However, customer service was horrible. It turned me down so hard.

Read carefully or you have to take the product no matter what.
Once they get the money transferred, you will not get refund

HP company has horrible customer services.