Sebastian W.’s Reviews of PlayerAuctions & more

Sebastian's Profile

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Virtual Goods

6/30/19

The first time I sold an Account, everything went fine. I got the money. Recently, they deleted PayPal as an option so my money for the 2nd account I sold got frozen until I changed my disbusement method, fair enough. Trying to change my method I noticed they dont send me an SMS and then I realized there ware 3 additional Numberns in my Phone Number. 889 randomly added. I activated my account to this number and suddenly there are 3 additional Numbers? Yeah sure, now they want my Personal ID LOL.

I am not giving a company my ID which changed my Phone Number randomly and is holding my money. This just smells like a big scam.

DO NOT USE THIS SITE.
It seems they do whatever method they want to scam you and/or get your personal data.

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Thank you

Support T. – PlayerAuctions Rep Over a year old

Hello Sebastian,

I'd like to put your mind at ease by letting you know that the servers where customer information are stored in is secured and encrypted. We NEVER share information outside of PlayerAuctions, and all information are treated confidentially and professionally.

The reason our team would like to ask for documentation like that is to occasionally verify the identity of our users and make sure the payment is getting to the intended person. Digital account theft regularly happens, and this is part of our efforts to make sure we combat fraud by maintaining transparent and relevant customer information on our end.

And to begin with, we actually need your personal data on the site. It's a requirement for payments to go through successfully because we adhere to risk management standards of getting to know our customers. This has been the intended design of our verification process since day 1. In any case, your money will be intact with us and will never be deducted or voided. Once you decide to continue the verification, it will be released back to your disbursement queue.

Please contact support@playerauctions.zendesk.com if you need further help with anything, Sebastian.

Best regards,
Richard