Sebastian B.

Worst experience I ever had with a marketplace, I sold 5 guess watches (total sales 336 euro) and at the end of the month they took commission 62 euro and 200 euro for GUARANTEE

So basically I paid more than 200 euro for watches + taxes + transport and after selling the watches on cdiscount they give me back 74 euro.

I asked them for how long are they going to keep this guarantee until I can withdraw it, and they sent me a cold answer that until the end of our contract, and this answer comes after explaining to them that the 74 euro earnings I received after commissions and guarantee is less than I spent on transport alone.

They explained to me that this GUARANTEE is something they'll take monthly, they took 60% from the sales only the guarantee + 16% commission so in total they took 76% from sales without the possibility of getting back the guarantee until the end of the contract.

I can understand if they keep this guarantee for a month or two but until the end of the contract is simply unacceptable, I'm not sure if this is even legal, sellers try to make a profit on a marketplace, how can someone make a profit when they charge a guarantee of 60%+16% commission?

I removed all products from cdiscount and I asked them to return the guarantee, I'll wait to see what's happening next.

You came here on cdiscount to make a profit and you go with a huge loss, these guys have zero respect for a seller, after all the time and work you put in, and money you spent they give you back from sales 24% which doesn't even cover what you paid for products, transport and taxes, forget about making a profit.

What a nightmare! Simply disgusting, I never expected to anything like this.

Please check the proofs attached.