Sebastiaan W.

I've used Paysafecards from 2010 to 2014 but since mid 2014 (it's 2017 now) I have no acces to my account including 50+ eur worth of credit. The reason for this is because I changed my mobile number through the years and guess what: you can only login with that specific mobile number. I've emailed their customer service many times but without any fruitful result. They refuse to change my old mobile number to my new one even after providing a copy of my identity and the bank account / credit card info i've always bought my cards with. I'll take my loss, fine. But i'll never use their services ever again. I feel robbed. Please do yourself a favor and avoid this company at all costs.