I have ordered a few knives from this company and they have all arrived in fairly good time with no problems. My gripe concerns their customer service. I have emailed them 4 times and not had a single reply. Absolute rubbish. They can't blame Covid either because the first email I sent was some weeks ago. It seems that they just ignore all contacts. I even asked them to read my emails in the notes you can leave when you place an order. Still nothing.