After reading 30 negative 1 star reviews I wanted to give me honest experience with HarryPotterShop.com. I placed my order and within their 2 day shipment time I had already received a purchase confirmation and an email saying that it was on its way. I used the given tracking number and received many updates on the packages where abouts. It took in total about 8 buisness days but it came to Canada from the states so it is understandable. The product is a official and came with the noble collection certificate. I hope this puts ease to some of your worries.