Sean S.

I bought a Soleus FE2-12BA ******* BTU A/C. The sign on it said it would work in a room that is 450sf -550st i put it in a room that is 155 sf it doesn't do anything unless you sit right in front on it. It is way to week to cool a even 155sf. I brought it back to the store and they refused to exchange the unit because they could feel cold air blowing out. They said the unit would have to be defective to exchange it. I the unit doesn't preform as advertised wouldn't that be considered defective. The manager Sam Mikeuc said the best he could do is give me 50% off a second unit! This store is a ripoff they don't back the products they sell or honor their own policies the will change it as they see fit! I wouldn't buy anything from these scam artist and their customer service suck too!