Sean R.

I have had such a bad experience with ExpressVPN, it has hardly been useable since the first day I signed up/downloaded it. It slowed down everything to the point of no-use, it wouldn't let me send media messages outside of my home, and hardly protected anything. I then see on their website they recommend certain routers so I fork over more money for a router, and that doesn't even make a difference except for in my wallet. I contact about this 30 day money back guarantee and instead they tell me I need to troubleshoot instead of cancelling and then guess what you're past the 30 days now and you don't get your money back. I also turned off auto-renewal at the same time and I log on a month later to vent my frustration with the whole thing and what do I see? Auto-renewal back on! What a scam! They really hide the bad reviews well when you google it, and its such a shame. And their customer service at that is a joke, any company that doesn't have a phone # stay away, I swear it just means that they will offer no accountability when things go wrong because you're just some text on a screen and not a real person. Heartless!