I have tried to use them now 4 times and each time you book an apptmnt and it gets cancelled! WTF so you call the DR office as instructed and they give you an appointment scheduled months out of what you booked with ZOCDOC. SO to top this off ZOCDOC they try to apologize for the "technical issues" and send you a 5 dollar coupon to AMAZON? Are u freaking kidding me?! STAY away from these JOKERS,, scam bait and switch!
We are sorry to hear about the trouble you have experienced while booking, Sean. Instances like these are pretty rare and it is concerning to hear that you have experienced four cancellations. Do you mind reaching out to us directly at (855) 962 - 3621 so we could look into this further? In order for us to work towards a resolution and prevent things like this from happening in the future, we will need some more information. Additionally, we do send patients a $5 Amazon gift card as a thank you for bringing issues like this to our attention. We look forward to hearing from you soon.
In health,
Mary M.
Zocdoc Service Team