Ordered item for xmas. Tracking showed item delivered to Purolator depot 1 hour drive from my house. Amazon rep apologized for it, even though this is the 2nd time this has happened and they told me they'd correct it. Drove an hour to pick it up ony to find out it was at a different location an hour and a half away this time. I drive an hour home. Amazon apologized again for innacurate information. Cancelled item.
I've been an Amazon customer for a long time. I've had no complaints until the last couple of years.