Their lack of professionalism is completely unacceptable. When submitting my request for an offer, I asked to be contacted in the evening as I work until 5pm. I was called 30 minutes later and then text messaged immediately since I could not answer.
Their "no fees" are actually factored into the lowball price that you'll receive from them. Trust me, you're better off using OfferPad and even better off going with Redfin. Redfin gave me an offer of $325,000 with a net of $304,000. After waiting for a call that never came by 6:30pm as discussed with "Michael", an employee of Homerun, I received a text message from him the following day (he even greeted me by the wrong name) with a high/low offer of $230,000-$275,000.
When I told Michael of Redfins offer, he didn't even counter or ask to see proof, the last text message I received from him was "awesome that's a great offer I would take it".
This group of unprofessionals are strictly in it for the profits, so please get multiple quotes before allowing Homerun Offer onto your property.