Sean, we do apologize for the delay in receiving the payment for tickets sold on the site. Our process is to pay out seller's about two weeks after the event has passed to ensure there are no issues for our buyer at the event.
The reasoning for this is that on Wednesday's we handle our accounting for all events for the last week. However, we have to delay payment to sellers to insure there were no issues for our customers. One of the reasons for this is if you sold tickets for an event on Tuesday, we can't issue payment on Wednesday without giving out buyers time to inform us of any issues. Thus we delay payment by 5 business days. In the most extreme case, based on pay cycles, payment would be delayed by 10 business days.
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Sean, we do apologize for the delay in receiving the payment for tickets sold on the site. Our process is to pay out seller's about two weeks after the event has passed to ensure there are no issues for our buyer at the event.
The reasoning for this is that on Wednesday's we handle our accounting for all events for the last week. However, we have to delay payment to sellers to insure there were no issues for our customers. One of the reasons for this is if you sold tickets for an event on Tuesday, we can't issue payment on Wednesday without giving out buyers time to inform us of any issues. Thus we delay payment by 5 business days. In the most extreme case, based on pay cycles, payment would be delayed by 10 business days.