I'm writing for the second time for my concern that is not yet resolved even by Mr. Raghu from the head office.
One Mr. Raju bearing mobile number *******359 and Mr. Yadgiri *******811 have fooled me with a wrong commitment of an exclusive Deep cleaning package for my company registered in the name of DIGITRONICS, hyderabad with registered mobile number *******232.
I have already purchased another package for Rs. 15000 in the month of June with my mobile number *******100 for basic cleaning and this gentleman Mr. Raju started chasing me for sales during October and came to my office on the last working day of October pleading me for 3 hours to take an EXCLUSIVE DEEP CLEANING PACKAGE(not shared) for leads marked above Rs. 3000 and has made me pay Rs. 20000 and said the pack would get activated next morning or maximum by the following day.
When the verification team called me and asked me if i have purchased a basic cleaning pack, i refused saying it's a deep cleaning package(exclusive) and 200 leads are promised(minimum 5 leads a day).
Then Raju called me the day later requesting me saying YOU PLEASE SAY OK FOR BASIC CLEANING SIR and once your package is activated I and Mr. Yadgiri will change the keyword to Deep cleaning and above Rs. 3000 in 2 hours time.
I refused again saying; what if you leave the company tomorrow? I need a written email. He kept on pleading me and convinced me somehow. And when the same person Raghu from the verification team called me, i said OK for basic cleaning thinking they will change the keyword immediately.
I already had 270-280 leads on my other company Scrubble registered with mobile number *******100. Why would i buy another pack for basic cleaning?
Since then, both of them are not answering calls or replying to the msgs. Raghu from the verification team who called me after my last email complaint last week also has stopped responding.
I have paid quikr 35000 in the last 4 months only for a leads package. I hope you will resolve this at the earliest or we will have to go legal on this and all the charges will have to be borne by the company.
I didn't want to take this to media thinking of your reputation and your so called managers here in Hyderabad.
Expecting a positive response by EOD.