Scott W.

After using the company for prescription dog food and medication for about 3 years I notified them that I unfortunately had just euthanized my dog and inquired about stopping shipment on an order and returning an unopened box of dog food. Not only did they refund me the money for both boxes of dog food(they told me to just donate the food to a shelter) but they also refunded me his last prescription medication ( which I honestly had about 3 bottles of as I had weaned him off the apoquel), but they also sent me flowers in remembrance of my best friend. That is the most thoughtful thing I think any company of this nature could have ever done. Greatly appreciated.