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scottw570

SCOTT W.

Contributor Level

Total Points
261

2 Reviews by SCOTT

234 Views
2/20/20

Avoid contacting or sub contracting. Terrible business professionals, if you need help. Forget about it, tried calling three times in a row and was hung up on during transaction of attempting to find a towing service, better off finding a tow yourself. Did not provide any information for towing service and /or helpful in any way, did not seem to care or be concerned in any way...

3.7K Views
10/29/19

POOR BUSINESS PRACTICES. FALSE ADVERTISING. DOES NOT HONOR ALL SALES ATTEMPTS TO GET MORE MONEY FOR ITEMS SOLD AND/OR WILL NOT SHIP

matta50
Matt A. – Mc Powersports Rep

As with most high volume sellers we use various automated 3rd party software to list and price items automatically. Usually all goes well, but sometimes glitches can happen! When it does we will contact the buyer explain the situation and offer options. In this case an expensive item listed for a very low price (which is why the buyer made the purchase as the price was too good to be true). If we could have just shipped it we would have, but simply could not take such a large loss. The marketplaces understand that these issue can happen that are out of our hands and allow us to cancel / refund a sale if necessary. So we offered the item to the buyer at our cost or a full refund. A full refund was done as the buyer was not reasonable. Sorry for the issue!

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