Developed in part with a grant from
the National Science Foundation

Member since March 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 108

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Scott




I cant cancel my account fast enough. This is not a professional organization by any stretch of imagination. Every interaction with these people was painful, and utterly unproductive. I got transferred 3 times on first successful call back from them. The first lady was driving in a car, I had to ask her to roll up her window so i could understand her. She must have pulled off road because then we understood enough to get me transferred to next individual. At this point all I want to do is cancel my account. They then transfer me to final rep who then assures me that the account order is canceled and website will be updated to reflect this. Wrong 2 weeks later and nothing is updated on web site and no confirmation emails. I am currently waiting for a call back so that I can repeat the painful process of getting lied to again about my account. I will say that refund has been processed but account is still saying that i am to be charged 360.00 on March 15th for services I don't want or need. Web site will not cancel this order, puts me into an endless loop.
Horrible experience thus far. Have a business associate who went through the same run-around wish I had spoken to her before jumping on this train wreck.
Don't believe positive reviews as they are aberrations and do not reflect the truth.
I believe they are in over their head and don't have resources available to provide good customer service.

Scott Has Earned 7 Votes

Scott W.'s review of LegalZoom earned 7 Very Helpful votes

Scott hasn’t received any thanks yous.

Scott doesn’t have any fans yet.

Scott isn’t following anybody yet.

Similar Reviewers on Sitejabber


I used Legalzoom to buy a flat last year and they dragged the process out for months longer than...


REGISTERED AGENT Legal zoom is committing fraud over the internet by charging (159.00) fee...