scott w.

We do our best to have our inventory updated at all times and to ship every single Order as advertised! Unfortunately mistakes can still happen, in your case an unexpected stock issue was discovered for half of your Order after the shipping process had been initiated. That is why we contacted you to try and resolve it; we always try to offer appropriate replacement Tires (with a discount, as a courtesy) but do honor a Refund if our Customers requests it. We did not withhold your Refund - instead, simply, we had to stop the other half of the Order which was already shipped. As soon as that shipment was stopped we issued the full Refund, as you requested! There was no payment dispute opened here.