Scott T.

My daughter got me a Marine Corp hoodie a week ago for Christmas from Gruntstyle. One washing and the front pocket is coming apart in two areas. I have purchased from them myself and know that the quality has gone down hill. They have a guarantee on their clothing but you have to fill out a form and pay for the postage to send it back. Their items are way too expensive to be as bad of quality that they are.

Worst customer service I have ever seen in 53 years. Purchased a truck two weeks ago and so far they have canceled the delivery at the last minute three times. All I kept hearing from customer service was transportation delays but they could not give any further details. I missed out on working overtime and lost two half days vacation waiting on delivery. Do yourself a favor and go to the dealership, Carvana is not ready for prime time.
***update***
Truck showed up, rusted rockers and leaking pinion seal…for $25k I think not. Refused delivery and went to the dealership and found a nice new truck for less than their junk!

I order a cell phone case back on 4/8... it is now 4/24. I have inquired twice as to why this is not done and shipped. I got NO response. Great way to run a business!