Hi. I, too, have been ripped off by Modern Beyond but I'm not going to take it and I hope you'll join me in fighting back against the consumer fraud and unethical business practices of this company. Email me your story to *******@gmail.com. I'll be collecting information and all proof of purchases to send to the various outlets including Facebook, Twitter, Pinterest, PayPal, and anywhere else I see this company using or promoting services to get them shut off and shut out. I've already received plenty of stories just like my own. Particularly giving tracking numbers not yet registered but refusing refunds because the product "already shipped", telling people of their 7-day return policy and then saying the product won't ship for 8-14 days, emailing saying the product shipped but a new tracking number checked 3 days later says it has not left their warehouse yet (that happens to be in the Netherlands). They are using the same exact emails telling these things to so many people. I have also filed a formal complaint to the Federal Trade Commission and contact my local Boston television station consumer fraud division to help chase them down. They list no address and no phone number but I'll find out the information. If any of this sounds like your experience, email me at the email address above. I've also started a Facebook page I'll be publishing in the next week and procured a website URL I will pay to make sure shows up when anyone searches for their company (www.modernbeyondfraud.com). We CAN stop this company from doing this to anyone else. I look forward to hearing from you.