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Scott R.

Contributor Level

Total Points
80

1 Review by Scott

  • AT&T

11/29/20

I have been trying to move my son's phone to his account. This process has started in June. They said because I had Bundled my services they had to unbundle it to get this done. So I gave them 90 days
After a few more calls I decided to cancel my internet and tv so we could move his phone to his bill. I was then tried again this weekend after 4 calls and a promise of a manager call I was twice transferred back to the automated line

This is unsatisfactory that it takes over 6 months

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