I have been trying to move my son's phone to his account. This process has started in June. They said because I had Bundled my services they had to unbundle it to get this done. So I gave them 90 days
After a few more calls I decided to cancel my internet and tv so we could move his phone to his bill. I was then tried again this weekend after 4 calls and a promise of a manager call I was twice transferred back to the automated line
This is unsatisfactory that it takes over 6 months