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1 Review by scott

Houzz

Houzz

12/8/17

Placed order, get Email a day or two later with a tracking number. Click on DHL link (DHL huh?) bad tracking number. Talked to Houzz, they say it shipped, call DHL. Bottom line, no one knows where it is or whether it was actually shipped. We four days before the end of the estimated delivery window. The huge delivery window should have been a clue. I ordered it from Amazon and it arrived in 2 days. So, today I went ahead and went to return the item that no one knows where it is. Of course Houzz quickly responds with by "punting" to the manufacturer. Never again, go with the big boys; don't mess with these clowns.
order #1585-0858-4100-8768. Just in case someone is listening......

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