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Incredibly inept / bordering on scam company
Ordered 14 items
2 months later received 5 items in 2 packages
This is after 12 messages to them berating thier service
All they state in thier messages is> "we are busy busy busy... sorry"
Then it took 20 more emails demanding a refund over a 14 day period before they refunded my money
Scott M.'s review of NewChic earned 2 Very Helpful votes
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Dear scott m.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced. Newchic is a reliable company.
You can log in your Newchic account and check if there are any split orders due to the high demand, as well as the real-time order status at https://www.newchic.com/account/orderlist.html. And you might find what marked like "Expected dispatched: xx business days" in your account center, as well as on the product page when you choose the attributes before your order. Further assistance, please keep in touch with us at https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you. Thank you for drawing our attention to this case.
Best regards,
Newchic team