I contacted them because I received an email that my package had been delivered but I didn't have it. I had it delivered to work so that it didn't go home... You know why... Karmen arranged for a new shipment of my order to be sent immediately and then the original package arrived on my desk. Karmen sent me a free return label right away too. The were so good about addressing my issue you couldn't have asked for more, faster, or better. Thank you.
Hello Scott, We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We look forward to the opportunity to serve you again soon. Sincerely, Julian