I want to inform everyone the best way to get in touch with the company is through the website chat. As far as I understand due to COVID-19 the company has been forced to work remotely and hire a 3rd party to answer phone calls but the website chat is still being answered by the company employees. I ordered some items when they were delivered was interested in adding to my order so I called the phone number and they took my name and phone number to get a call back. Instead of waiting I decided to use the chat and was instantly connected with someone from the company to add some items to my order. Natalie immediately sent me a quot via email and i was able to recorder. Thank you Natalie!