Scott L.

I expected to get some information that was unique, but all I got was either worthless information or information that is free online everywhere.

My shades have come non functional, wont roll up, hang crooked, parts missing... customer service basically says that all these issues are normal and there isn't anything they can do. Normal to have a roller shade that rolls down but wont roll up? Really? I asked why if it's normal they don''t say on the web site that it will be a considerable amount of work, with multiple efforts and some developed talent to be able to get the roller shade to roll back up? They have no answer. The problem? They don't make anything at SelectBlinds - Select Blinds is a marketing company that takes your money, sends an order to a variety of partner companies who stamp their brand on the order. Since they don't make the product they don't service the product. Since the products are so cheap most/many customers will have problems, and as a policy, they keep your money and tell you that you are out of luck. That you can buy additional replacement roller shades at a discount! What nerve! No wonder they are among the lowest ratings of any business in America.