Scott K.

They were awful. I went on to cancel 3 consecutive weeks since I knew I would be out of town and they said I only clicked 2. I should've taken a screen-shot and advise all of you to do so if you already have an account with them. When I called, the guy on the phone said, I checked and you only did 2 weeks off, not 3. I explained how I was positive I did 3 since I'm not at home this week. He didn't say anything else. Just repeated the same nonsense back to me. Also, if you live in a big city, their delivery process for me was awful. I offered to meet the delivery at a depot or come get it from the guy when he was downstairs of my apartment and instead they just threw it haphazardly in my apt. Lobby. Highly disappointed with the customer service from this company and am embarrassed I feel for their fake friendly website. BUYER BEWARE!