NON GENUINE AND RIP OFF - Purchased a pair of ugg boots from these people on 28/12/08 they arrived on 11/1/09 by time they had been worn a dozen times the sole started to come off, contacted the company for a faulty exchange to be firstly told they could not exchange, after persueing the issue they offered me a £3 refund off an £80 pair of boots?. Then offered £10 and later an exhange, so on asking for return dept details was then told no exchange was possible.
As these companies are out of Europe, UK and e. U they are left to get away with anything this is disgraceful and they should not be able to trade like this and rip genuine customers off. S. Johnstone ******* *******