Scott H.

Is it possible to leave zero stars? Stock X was hacked and they stole my login information and then used it to purchase about $1200 worth or shoes from the company. Less then 12 hours after it happened I had notified them of this and yet they still shipped one of the pairs of shoes. I then tried to get a refund for what was hacked, but they refused to give me the refund on one of the pairs because the shoes had been shipped! This is one of the worst companies I have ever had to deal with, and their customer service is an embarrassment. I would have to tweet at them just so that they would ever answer an e-mail, and of course there is no phone support. They tried to tell me to dispute the charge through paypal, but when I did that they told paypal it was a legit charge so there was nothing that paypal could do about it.