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scotth1505

Scott H.

Contributor Level

Total Points
81

1 Review by Scott

4.9K Views
9/20/21
Verified purchase

I ordered parts for my pickup truck the website said they were in stock. Then I got an email saying they only sent me half. With no time frame no nothing for a return on my money on the other half. I was told I have to wait 5 days. And I can't fix my work truck now! Do not order from these guys their customer service sucks!

Products used:
Na

Service
Value
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carpartsc1
Carparts C. – CarParts Rep

Hi Mislead,

Thank you for reaching out! We apologize for any inconvenience. If the part is out of stock this will not be deducted from your credit card.
We would like to check on this further. Please send us a message at dgteamcustomeradvocate@carparts.com with your order details so we can address your concern properly.

Here's your ticket# - CAT-68330. Please write this on the subject of your email for immediate assistance.

Thank you.

Sherryl P.
Customer Advocate Team
Carparts.com

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