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Scott G.

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Experience: Home & Garden, Clothing & Fashion

Member since June 2020

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1 Review by Scott


Terrible place to do business. Ordered Toto sinks - company states "we are close to Toto headquarters so they can get product To you fast." if you consider fast to be over 14 days for an "in stock" item, then this is your place for business! Not me!
Several calls requesting order status went nowhere. "we'll have to call you back" (which never happened).
Calls to speak with a manager were met with excuses such as "I will have one call you back" or the classic "my supervisor is in meetings all day."
Followed up with Toto and they couldn't understand why it was taking so long to ship an in-stock item...
Consequently, Toto has lost a customer for life due to the poor business practices of supply.com.
You have been warned...

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