Scott F.

As my past experiences were good with 13 Deals, it doesn't excuse the poor and sarcastic customer service they recently provided. They provided me with the worst customer service that I had a need to post something to protect others from making a mistake. My experience all started because my apartment number was NOT in the text box they expected it to be when they shipped the package to the wrong address. The package was returned to them as undeliverable. To make matters worse, they will only provide me a 75% refund. The customer service rep "Miranda" had the nerve to email me a link to a positive review on the BBB (Better Business Bureau) Website because I sent a link to Reseller Ratings showing many negative reviews. Then she said in one of the emails that I should have noticed some of the positive reviews on Reseller Ratings. I pointed out that having a 2.19 rating out of 10 doesn't justify those minimal positive reviews.
I don't believe that the BBB has the same creditability it did years before the Internet Highway. I also remember a time years ago when they started charging a fee to submit a complaint. There are many more social and FREE Websites these days where consumers can post honest reviews.
I was so frustrated by that stupid comment to read the positive reviews that I sent other numerous links to sites having negative reviews. The stupid arrogant response was "Thanks for all the helpful links!" What a sarcastic comment from a company that I have trusted and purchased from many times in the past.
I learned my lesson and felt the need to share it to protect those who may put a period into the wrong box on their shipping area and then only receive a 75% refund when it's returned to them as undeliverable. In addition, I told "Miranda" that I want to close my account once the credit is applied and that I will never order from them ever again. I also mentioned that I will share the poor customer service I received to Websites such as this. Do yourself a favor and stick to the better shopping Websites having great deals such as Woot or research reviews on a Website before checking out your purchase. NEVER buy anything from these clowns.

Product was delivered packaged nicely within a rather reasonably amount of time. The tab was as described and was a great value for the money. I would buy again and recommend BLINQ.