Weeks ago, I ordered an item from TheBuilderSupply.com (Austin, TX). They claimed it was in stock. So far, the only part of the process to take place by them was to IMMEDIATELY charge my credit card - same day. I've actually already made the payment to the bank.
They have yet to even process the order. I correspond, but no response of any kind. And of course, no product has been shipped.
Tomorrow: a trip to the Bank and a call to the BBB.
I haven't even heard of this type of performance since the 1990's.