Thumbnail of user sc226

s c.

Contributor Level

Total Points
85

1 Review by s

  • One Kings Lane

4/29/19

I ordered a rug that came damaged with a hole. They did not return e-mails or calls, they have made it impossible to make a return of a damaged item. In calling the customer service line I have waited on hold over 30 minutes. Then they did not respond to follow up e-mails. One Kings Lane has terrible customer service.

Thumbnail of user michaelaw19
Mindy D. – One Kings Lane Rep

Hi there, we are incredibly sorry you are disappointed with your experience with One Kings Lane. I would be happy to look into your case further. Please feel free to send your original order number to mwolman@onekingslane.com.

s Has Earned 5 Votes

S C.'s review of One Kings Lane earned 5 Very Helpful votes

s hasn’t received any thanks yous.

s doesn’t have any fans yet.

s isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sherrellehudson
3/27/24

Do NOT order from this company. Over 5 months ago, I paid $2500 for a dining set and received a...

Thumbnail of user balserc
3/20/24

My order will never showed up, and even though I paid for the insurance they offered—which...