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For the second time, I'm totally disappointed in onlinefabricstore.net. When my fabric wasn't shipped after 2 weeks, I called customer service. After 20 minutes on hold I was told it was due in their warehouse in "early October" (this was Oct. 5th). Today (Oct. 11th), after a 1 hour wait on their "live chat", I was told the fabric still wasn't in. No apologies for the long wait, no explanation for not contacting me that the fabric was not in stock. When I told the agent they just lost a customer, she didn't care and just gave me a cancellation code for my order. Really disappointing!
S C.'s review of Online Fabric Store earned 2 Very Helpful votes
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I ordered 4 fabrics. 2 arrived - weeks later than the estimated shipping date. The other two...
Steer clear of this company. I ordered fabric I needed for a project and they emailed me 6 days...
