As many reviews here stated, if you need an assist with their defected product - it will NOT happen! DO NOT WASTE YOUR TIME! After four phone calls where I gave up after 55 minutes on call waiting, finally 1 hour and 22 minutes someone answered, only to let me know to video-record myself using their defected product, then send it back in my expands and then maybe or maybe not I will possibly get their store credit minus shipping... You are better off with BlickArt or other companies!