Worst purchase experience in decades. On the online profile creation page, I uploaded my CV and three examples of new roles I was going for, as requested. It appears that even their best top 10% writers don't take the time to look at this. After complaining about the first writer, I requested a refund, but was given a second writer and only one actual CV revision! It has taken three weeks (instead of 48 hours) and the result is a complete disappointment and waste of time and money. The writers don't know how to read profiles or explanatory emails. It has been impossible to arrange a phone call to correct writer error, despite being willing to pay. And it has been impossible to get a refund.
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