Saz C.

I would give this 0 stars if I could!

Last week we pre-booked a return taxi to a location approx. 1 hour 30 minutes away. The same driver made both journeys. We took the taxi from a location on the side of the A31. When making the return journey we pre-booked a route with Amy, confirming 3 drop off points so that 12 intoxicated people could safely get to their respective homes at 3:30am.

On the taxi drive back - the driver would only drop to the original pick up location, offering to drop us at our pre-arranged drop offs in exchange for MORE money. We refused to pay this as we had already paid the quoted fee which was confirmed by Amy.

After the driver argued with us he eventually left us at our original pick up location - leaving the majority of passengers no way to get home. People had to walk 2 hours to the nearest town, in the early hours of the morning, to get home. The fact that the taxi driver had no care in the world about our safety is disgusting.

We wrote to Amy and called her to complain about our awful journey, she hung up several times and denied that she confirmed the drop offs - even though we have written email confirmation. We will be continuing to complain to this company until we receive a refund, and will take it to a small claims court if need be.

We did not get the package that we pre-arranged and paid for, we believe this is a scam - DO NOT USE THEM, YOU WILL LOSE YOUR MONEY AND NOT GET WHAT YOU ASKED FOR!