I ordered a dress online for the first time ever, and after reading a few reviews on this website, I was a little suspicious. However, I decided to go through with it and order a ball gown for my last year at high school. The chat option allows you to talk to one of their professionals, and I asked for real-life pictures of the dresses I was considering. This was such a great idea, as the dress I originally wanted kinda looked completely different from the real life pictures, and the second dress I had decided on looked perfect, as I was able to look at all the colours properly. This made me change my decision, and I ordered it in the generic sizes (which was the perfect fit), and the lady even sent it earlier because my ball was so soon!
I absolutely love the dress. There are so many layers to it, and it fits like a glove. The only concern is that it was a little scratchy bu the fabric held all night and it still hasn't changed from the day I bought it, even after a whole night of dancing. The customer service was amazing and I received so many compliments that night. 10/10 would recommend to everyone.