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Saul B.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Health, Clothing & Fashion

Member since May 2020

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Review Distribution

1 Review by Saul

5/12/20
Messed up three times with same pair of glasses. The picture showing the third time they made this particular pair. First time wrong rx. Second times lost in the shipping. Third time one of the lenses too small keeps falling out. Asked for a refund at least for the lenses but got no reply. To be fair I ordered two other pairs which were ok.
rayas5
Raya S. – GlassesUSA Rep
Dear Valued Customer,

We are sorry to hear that you experienced difficulties with your glasses. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We know that you are disappointed, and for that, we do apologize.

We take customer satisfaction very seriously and our Service Manager will contact you directly to assist in resolving this issue in your best interest.

Our apologies, again, for any inconvenience.

Yours truly,
GlassesUSA

Saul Has Earned 2 Votes

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