Satyendra G.

By Neem Holidays Tour

We group of 6people out of 21 total booked Dubai tour package through M/S Neem Holidays Tour Pvt Ltd, starting from 13 the Jan 2020
We all had bitter experience from day one including the the others also.
There was no tour manager at Sarjah Airport, Driver was there with play card. The "OYO "Smana hotel was provided which had no courtesy to provide sitting and water etc in place Three star rating international hotel.
There was nobody from Neem tour to coordinate and guide to the tourist new to the country
On telephone to Neem Holidays nobody was responding
One Mr Manish phone rang and he talked very rudely and ask us to talk to him at 4.30 pm, imagine the conditions of all tourist who were exhausted as the were at Mumbai Airport from. 30 am to travel to Sarjah
Mr Manish behaved as we were on free holiday arranged by His company, the same he conveyed on phone. We all have paid our hard earned money for this tour and his behaviour is not acceptable.

We all were surprised and felt very bad by the behaviour of Mr Manish who being owner did this
We all resolved not to travel any tour from this company and spread to our friends and relatives the same for future

Even the dinner every day the company arranged in the same restaurant of average standard, who served same menu food with no variety.
Except two days no other days no tour guide services were provided
In all we tourist felt cheated on following account
No tour Manager accompanied us from Mumbai/Sarjah
No tour guide except two days
In place of 3star international hotel economy OYO hotel was provide
The Dinner everyday was arranged at the same restaurant with average standard who served same menu with no variety for a change.

All in All it was very bitter experience and we would not recommend to our friends and relatives for Neem tours in future. We made 5 international tours with other Mumbai based travel companies which were pleasant experience