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Sara M.

Contributor Level

Total Points
81

1 Review by Sara

  • 1-800 Flowers

5/17/19

I made my order on the Wed BEFORE Mother's Day. Then I responded on Thurs to an email saying that they needed to make an adjustment. Then the SAGA started. On 4 separate occasions, before and after Mother's Day, they committed to getting 1) original ordered product, and then 2) alternate product (since my ordered product was not available although they committed to deliver it TWICE AFTER my original order, which makes it 3x). BUT NOTHING ARRIVED! And no notices -- except from my Mom (I wouldn't have known otherwise!)!. I was embarrassed with her over and over! Each call to customer service took more than 1 hour! After being on hold for more than 1.5 hours, the last supervisor told me that NOTHING could be delivered by my mother's address -- which is in the Denver Metro area... SAVE YOURSELF TIME AND EMBARRASSMENT AND AVOID THESE GUYS!

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