Sara M.

I ordered the Disney 100 anniversary charm, however the Disney collector charm box was not shipped as shown in my order! This was very disappointing and I had to call and see why it wasn't shipped! They had no answer for me but agreed to ship one out! After few days I received a small paper box in the mail and again NO Disney collector charm box! I was so shocked. Like what was the point of shipping out a regular Pandora paper box?! I called again and after a few back n forths they said they're out of stock! I tried to leave a product review on the Pandora website but they monitor reviews and don't allow negative feedback! Wow! What happened to freedom of speech Pandora?

Omg! They will steal your money and will not give you a refund. I bought a "24k solid gold" ring as advertised. Seller sent me a fake copper ring. No stamp, adjustable instead of size 7, not the same gram. It started to tarnish after a week. Took it to a jewelry store only to find out that it's 100% fake. Opened dispute. They do not give me a refund. I've appealed it 3 times! They refuse to refund me even tho it shows in my videos and photos that it has tarnished and it's not real. Anyone with zero education knows that real solid 24kgold will never tarnish. But AliExpress plays dumb. They keep on saying it has some value! What a joke! I was sent a piece of junk metal that costs less than $1 and was charged over $280... What a nightmare. They all are con artists and theifs and reject to refund me over n over... Stay away. Be aware. They will send u fake or defected items and will not give u a refund. I will never ever shop from them again and I will make sure the whole world knows what scammers they really are.

UPDATE: I had the fake ring appraised in order to get my money back and do a charge back. It is 100% FAKE and AliExpress still not giving me full refund! Also they advertise "Buyers Protection" and that if we receive fake or if it's not matching the description, sellers would pay buyers twice the original amount on top of the refund! Once again ALL LIES. See attached photos.

I wonder who owns this business... so unprofessional & unorganized! I was gonna spend over $600 on gold jewelry but I figured I should just order one item to see the quality... purchased pearl tin cup gold necklace for $99 us (was on sale) the next day got an email saying it's out of stock although I was stillllllll able to add it to my cart! I was so confused! They said that they can replace it with something similar... I asked for a different pearl tin cup gold necklace which was almost identical. So than got a tracking shipping number sent to my email. But the next day I got an email saying transaction cancelled since the other necklace was a bit more! SERIOUSLY THE BIGGEST JOKE. Do not waste your time and money... go elsewhere!

I'm going through the exact same thing! Returned 2 items because they were sized wrong! So many emails back and forth and still no refund! Just wow.