Sara J.

Do NOT order art from this website! I ordered a canvas art piece, which would have been delivered to within 10 days but they put the wrong address. Although the address was the same as billing, which is the button I selected "Same as Billing" the payment went through just fine, but my art didn't. I was patient about it and waited like 3 weeks for it to be sent back to them and for them to contact me, or resend it but there was no activity period. They just didn't do anything after that. So I started filling out tickets which is apparently the only was to contact them, but never got a response. By this time, it had been over a month of no activity. My problem wasn't the wait time, I order stuff from China all the time and wait a month. My problem was that they just didn't do anything at all when the art wasn't delivered. Didn't email me, didn't call, didn't send me a message on their website, NOTHING. So I contacted the artist which was the only contact information I could find, but the artist isn't in charge of that. So finally I had to go through the Better Business Bureau to which I finally got a response that they had tried to get the shipping address multiple times. $#*!ing LIERS! Had they contacted me, I wouldn't have had to do all that extra! What is the point of having a "Same as Billing" button if you don't use it? They billed my card just fine, why couldn't they send me the art through the SAME ADDRESS. HORRIBLE CUSTOMER SERVICE! WILL NEVER ORDER AGAIN. The artist was great though... Hopefully she finds a better way to share her art.