NEVER ORDER OFF OF THIS WEBSITE!
I just wanted to order one pair of shoes and they trick you into agreeing to a monthly $40 membership when you buy a pair of $20 shoes! I called the website and the lady goes "oh yes all you have to do is log into your account every month the 1st-5th and Skip that month" SORRY WHAT who is going to remember to do that every month forever she refused to cancel my account I had to stay on the phone for 10 minutes begging her to cancel it and then she offers me a 20% discount and I just lost it almost yelling at her to cancel the account. After all that time she goes "okay I will cancel your account. I respect your decision." She told me she was sending me an email and that I should check for it and then hung up but I have received no such email and will be calling her back.
The Worst Experience.
Hello Sarah,
We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our member service team will email you shortly to assist you.
Best,
Ivy