I have been a JustFab customer for coming up on two years now... I fell in love with their product instantly, the quality is superb and their customer service aims to please their customers. JF hosts amazing contests one of which I won myself last year. I won a trip to L. A all expense paid trip for me and a friend, hotel, flight, limo service JF is a legit company all the way around. I have purchased over 150 items and have never had a problem with being charged when I didn't want to be hence skipping the month between the 1st and 5th of every month but even if someone forgets to skip they credit your account for any item of your choosing on their site LOVE JF! JF customer for life <3