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Sarah W.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Hobbies & Interests

Member since May 2015

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1 Review by Sarah

5/18/15

I ordered a pair of boots back in January which I received but the sizing was no good so I sent them back and was promised a refund. After chasing for a month I got an e-mail with a supposed refund showing. No money was ever returned into my bank account. After more chasing and letters being sent I took the company to the small claims court. I was told that I would receive a letter with their solicitors fees. The company had been telling me that it was a problem with worldpay and nothing to do with them. I found out it wasn't a worldpay transaction or a completed transaction and no refund had been sent. As to date I still have not received my refund and now have a judgement against the company. Next step for me now is to issue a warrant for baliffs to attend. I would strongly advise anyone thinking of using this company to think twice, and although their are messages on here stating that they were taken over last year it's not true. You can google the name of the managing director online and it will bring up details.

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