This is one of the worst places I had ever shopped from. Thank goodness it was backed by google because I don't think they would have ever called me back if I had not written about them to Google. I called many times to request an RMA # for a return for my beauty blender because it had black fallout (fake). They did not email me one when I requested online and did not call me back. I will NEVER shop here again and will disclose this information for everyone because I have many connections. This I considered theft and until you made it a big deal was when they would call you. Beware they have a 14 day return policy. I spent 6 days trying to get ahold of them.