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Sarah S.

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1 Review by Sarah

Bergdorf Goodman

  • Bergdorf Goodman

“Horrible Customer Service”
6/21/19

My package stuck in Fedex facility for a few days, I contacted BG, they said they are going to send me a replacement, asked me to wait for confirmation email, which never came. So I asked for a few times, the recent customer service person said she did some research and CANCEL my claim. I still haven't got my product which I paid for, or any replacement or any refund, and my claim was cancelled. I can't believe it. Speechless.

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