sarah s.

They have been taking $20 out of my account since January (or even further back) of this year! I just saw today as I do not check my statement often (but I sure as hell will now!). This website is a ridiculous scam and a joke. It's sad they pretend to support the queer community, but rip people off just as well!

I returned a furry hood and furry wrist cuffs after realizing the quality sucks. I emailed them beforehand telling them detailed about why I was returning and how to go about it. They said "of course we will take it back! Just return it with a note saying you want a refund".
Great, so I did just that.
I emailed them saying I had done the return and waited. It's been about 5 months and I have checked every months credit card statement since December-April and NO RETURN has shown up. They refuse to answer my emails or facebook messages, and no one answers when you call their "contact number". This site has had so many complaints it's such a scam. I am taking them to court for withholding my money even after they got their stuff back.

UPDATE: I filed a complaint with the BBB and the Attorney General. RaveReady decided to send me a gift certificate only useable in their store, for LESS than they owe! Even when they specifically told me IN WRITING that I would get the refund back into MY ACCOUNT. I replied that I do not accept and will be seeing them in court if I have to.